A tired-looking website doesn't always need to be thrown out. Sometimes a few smart fixes do the job. Here's how to tell the difference.

1. It's hard to use on a phone

Most of your visitors are on their phones. If they have to pinch and zoom to read your hours or tap your phone number, you're losing customers every day. If the site was never built for mobile, this usually points to a rebuild.

2. You can't update it yourself

If changing your opening hours means emailing someone and waiting a week, that's a problem. A modern website should let you make simple edits in minutes.

3. It's slow

If your pages take more than a few seconds to load, people leave — and Google notices. Speed can often be improved without a redesign, so this one's worth checking first.

4. It doesn't look like your business anymore

Your services, prices or branding have changed, but your website hasn't. A refresh can often bring it back in line.

5. Visitors aren't getting in touch

If people visit but don't call, book or buy, the problem may be structure and clarity rather than looks. A usability audit will tell you exactly where they're getting stuck.

The right answer depends on your site, your goals and your budget — not on what's easiest to sell you.

Not sure which you need?

Send us your website address and we'll give you an honest opinion: refresh, rebuild, or leave it alone.

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